What if my order arrives damaged?
Do not throw away any damaged packaging and contact Customer Service at 86+0591-83766016
We will assist with any damage claim(s) if necessary and replacements.
Do you ship to Alaska, Hawaii, or Internationally?
We do ship to Alaska and Hawaii, but these states are not eligible for free shipping. Shipping costs will be added to your order.
Do you offer Technical Support?
Absolutely! Call technical support at 86+0591-83766016
What customized services does CRIOO provide?
We can provide lamp mold opening, light color temperature selection, packaging logo design customization, and etc.
Our independent lighting designers can carry out 3D modeling and design according to the needs of customers. When the final design draft is finalized, we will provide customers with mold development services. Please ask our customer service for the specificprocess.
Where can I check my package information?
After receiving our shipping email, you can copy the tracking number in the email and paste it into our shipping track to check the package. You can also check online or on social media. Our customer service will track the shipment information of your package 24 hours a day and provide you with feedback.
